This web site is owned and operated by World Toy Imports LLC who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
World Toy Imports LLC
2978 N 3 Bs and K Road Sunbury Ohio 43074 United States
Email: sales [at] worldtoyimports [dot] com
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
We utilize FED EX and the US Postal Service for shipping. We insure all items shipped. You must immediately open and inspect your item for damage.
The shipping companies always request to see the box the item was shipped in, so therefore do not throw away any of the packaging material.
Failure to inspect the item immediately, save the packaging material or notify us of damage upon receipt will void damaged or lost goods shipping warranty.
Any address correction fees incurred from customers providing incorrect address information will be passed along and charged to the customer.
What is acceptable in size when shipping to foreign countries varies by country and so shipping - on ALL orders -should be viewed as an ESTIMATE ONLY and you would be contacted if shipping paid is not sufficient.
Duties & custom fees vary by country and we cannot advise. Customers are responsible for these fees if applied.
Any duties assessed to us rather than you, the customer, will be passed on to you. Items returned are subject to a 20% restocking fee and shipping charges are not refundable.
Orders can only be canceled by phone and by talking to a person (a phone message will not work since we are unavailable to make the necessary change).
If not canceled immediatley (before credit card processing) a 6% credit card processing fee will be subtracted from the refund. This is a fee we get charged and must pass on to the consumer.
We ship your order right away. We will normally send your order to you in 3 business days.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from within the United States sales tax will be apllied to all in state orders. Our business is operated from <insert state> All other orders are tax free, please make sure to click the exempt box to reduce tax to zero.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 614-440-4288 (International +44 614-440-4288) or fax us on or write to us at 2978 N 3 Bs and K Road Sunbury Ohio 43074 United States
World Toy Imports LLC do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Please contact us with your concerns.